Payment and security
HT Pay Way applies the most modern standards in data protection - Secure Socket Layer (SSL) protocol 256 - bit encryption and TLS 1.2 cryptographic protocol as the highest level of protection when entering and transferring data. The ISO 8583 protocol ensures that the exchange of data between the HT system and the authorization centers of card houses is carried out in a private network, which is protected from unauthorized access by a double layer "firewall".
We accept the following credit cards: Premium Visa®, Visa®, Diners®, MasterCard®, Maestro®, and Discover.
Learn more about our store's secure checkout experience (powered by Shopify) here.
For more information, you may also want to read Shopify's Terms of Service here or Privacy Statement here.
We accept the following credit cards: Premium Visa®, Visa®, Diners®, MasterCard®, Maestro®, and Discover, as well as cash on delivery.
Shipping and delivery
Delivery within Croatia can take up to 3 business days.
International delivery can take up to 5 business days.
Shipping prices may vary depending on your region and are calculated at checkout.
Here are the full details of our shipping policy.
Until 31.12.2024, delivery throughout Croatia was free. From 1.1.2025, delivery will be charged according to the price list of our partners (GLS).
Delivery for orders over €50 is still free.
That. From January 1, 2025, we deliver products to Germany and Austria.
Warranty
All our products are subject to quality control. Our warranty provides protection against manufacturing defects. The warranty covers any manufacturing, design or material defects. Please notify us within 1 month of noticing any defects. The warranty does not cover shocks, improper use or other problems not caused by manufacturing defects.
Returns
Yes, we offer full and partial refunds.
Please inquire for more information about our return policy.
According to the Consumer Protection Act, goods purchased remotely (when not collected in person but sent by a delivery service) can be returned (at your own expense) within 14 days of receipt of the goods, exclusively in their original and undamaged packaging.
If the product and packaging are unopened and undamaged, you are entitled to a full refund.
In the event that the packaging has been opened and the product has been used, you are entitled to a partial refund.
In case the product is damaged and the damage is not covered by your warranty, you are not entitled to a refund.
Please check our Terms of Use to see if you qualify for a refund.
From January 1, 2025, returns are free.
When an order includes free shipping, only the return shipping cost is borne by the customer.